Al Makhraj leather processing unit

Quality Policy

Quality is an integral part of our business processes. We aim to delight our clients with quality products and excellent services. In our endeavour to achieve this objective:

  • We strive to enhance the overall experience of customers by offering them products and services that meet their needs.
  • We are committed to build trust with customers and enrich their buying experience.
  • We are committed to operate within the framework of integrity, credibility and accountability, both internally and externally.
  • We operate in compliance with all of the laws that govern our business, besides respecting our policies, principles and standards with full transparency.
  • We make certain to enhance the quality of our products through continuous supervision and training programmes.
  • We always value the importance of our clients’ time. We endeavour to meet their demands in the shortest possible time.
  • We are committed to work towards zero defects in our products and services.
  • We are committed to maintain and improve standards of our business through regular audit of our internal processes.